I've been using Hans Art for years, and frankly, if they ever went out of biz I would have to sell my car. They don't sell you anything you don't need, treat their customers well, charge fair prices; the only drag is they aren't open on Saturdays.
Great service, reliable work, HONEST
great auto repair shop in the mission. Very straightforward and easy to deal with - will actually tell you when you don't need to do anything!
Diamond Certified
The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/11/2002 and 6/3/2008. Customer last names have been initialized for privacy.
“On time service” —Janet F.
“They're very thorough. They're also responsive to any questions I have.” —Kelly S.
“They seemed straightforward. They did what they said they were going to do. They also back up any work that they do.” —Mark A.
“I feel like they do a good job. I have an older car, and they do a good job of anticipating what needs to be done and not doing more than what is necessary.” —Stan C.
“The customer service, they take time with your issues. We trust them.” —Gary E.
“The communication, as they tell me what's wrong, what I need to do now, and what can wait for a little bit. They discuss everything with me.” —Craig G.
“They're very honest. They always have the customer's best interests in mind. Hans himself is very nice.” —Kimberly N.
“They're on schedule, and when you come in, you get prompt service.” —David O.
“They're very personable. I've been seeing them for about 12 years. Their mechanics have been there for a long time. They feel like family. Hans really seems to care about the well being of my car.” —Paul O.
"Very conscientious about getting things done quickly and efficiently. They helped me to save money by telling me the necessary repairs not what they just recommend." —Gloria B.
"Did a good job, friendly and they were clear about what they're going to do." —Greg B.
"Answered my phone calls, I like the people, they diagnosed a problem others had missed." —Richard M.
"Tells you what the problem is and doesn't make it bigger than it is" —Jeff A.
"He listens, takes his time with me" —Debra B.
"They always go over everything they've done" —Mary C.
"They're tops! Always have my car ready when promised. Always take care of the problems. Always get an explanation of the work done" —Scott D.
